NewVehicleConnect™ is a program that sends a communication to selected new vehicle customers, offering an upgrade to the newest model of what they currently drive. Each quote factors in their vehicle’s trade in value, current loan, doc and other dealer fees, sales tax, title and license (if applicable). Then we combine everything with the proposed vehicle price to build a personalized quote. Up to 5 trim levels will be presented, with monthly quotes for each.
Once a customer meets certain criteria, he or she is rolled into the program. The first month, they will receive an introductory communication, which introduces the service and gives them a preview of what the monthly (recurring) letters will look like. If no e-mail address is found for this customer, they are encouraged to submit one online or over the phone.